Sumero
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Contact

Talk to a human

Support, membership questions, press, and partnerships — every route reaches the same team at support@sumerohealth.com.

How to reach us

Member supportAlready a memberQuestions about your plan, visits, labs, prescriptions, billing, or cancelling. In-app messaging is the fastest route for anything clinical — email works for everything else.support@sumerohealth.comJoining SumeroThinking about membershipWhat's included, what it costs, whether we're available in your state, and how the care team works before you sign up.support@sumerohealth.comPress & mediaMedia enquiriesInterviews, expert commentary, and requests for brand assets or company background.support@sumerohealth.comPartnershipsEmployers & partnersBringing Sumero to a team, clinical and research collaborations, and other business enquiries.support@sumerohealth.com
Privacy & your data

To access, correct, or delete your data — or to ask how we handle it — email support@sumerohealth.com. Full detail lives in our Privacy Policy and Consumer Health Data Privacy Policy.

In an emergency

Sumero is not an emergency service and this inbox is not monitored around the clock. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. For mental health crisis support in the US, call or text 988.

Answered already

FAQsMembership, visits, labs, medications, and cancellation.How it worksWhat happens from sign-up to your first plan.What we treatConditions, testing, and programs we cover.PricingWhat membership costs and what's included.

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