Sumero is live in Arizona, California, Florida, and Texas. More states coming soon.
FAQs
Everything about membership — visits, labs, urgent care, messaging, medications, and what it costs.
Sumero is a longevity medicine membership that includes primary care. One place for all of it.
What’s included:
Urgent care is $50 a visit, whenever you need it, billed separately and scheduled through ERO.
How it works: you complete an intake through ERO so your clinician has your full picture before you ever meet. You see your clinician, get your labs drawn, and go through the results together. From there, your protocol is built on your bloodwork and adjusted as your body changes.
Your GLP-1 dosing, TRT and HRT, longevity therapies, supplements, skincare, and whatever else you’re weighing, reviewed by your clinician, for your situation, not in general.
Your protocol, supervised the way it should be.
$180 a month on Flex with a 4-month minimum, or $1,800 a year on Annual, which works out to $150 a month with 2 months free.
Priced separately: the Longevity Lab Panel ($295, or $357–$360 in New York and New Jersey), urgent care ($50 a visit), medications, supplements, and specialty testing like genetic, microbiome, and biological age. No insurance, no hidden fees. Existing members keep their current price.
There are two parts: the membership, and the things you add to it.
The membership is your clinician, your visit schedule, your messaging, and ERO. You pay for it one of two ways:
The add-ons are billed only when you use them, and you always see the price before you order:
A typical first year on Flex: $180 a month for the membership, plus one or two lab panels. That’s about $2,455 to $2,750 for the year. On Annual: $1,800 plus labs, about $2,095 to $2,390. Anything beyond that is something you chose.
No insurance. No hidden fees. Existing members keep the price they signed up at.
Anyone ready to take care of their health properly.
Most people come for one thing: GLP-1s, TRT, HRT, hair loss, longevity therapies, skincare, supplement protocols, and more. Then they stay because everything else is handled in the same place, by the same team.
If your bloodwork came back “normal” but you don’t feel well, that’s us too. And if you’re already on something, you can switch it over — we’ll review what you’re on and take it from there.
Most do one thing. A GLP-1 program here, hormones somewhere else, testosterone somewhere else again. Each one is a separate membership, a separate intake, and a care team that only sees its own slice of you.
Sumero costs about what one of those programs costs on its own. No one gives you more than we do — ongoing care from one clinician, with a video check-in every 3 months. And no one else includes primary care and urgent care. We do it all.
Sumero is a full-service medical practice, not a testing kit or a dashboard. ERO tracks your wearables and labs in one place. Your clinician builds and adjusts your protocol.
Most longevity platforms hand you data. Sumero acts on it.
Your primary care doctor sees you when something is wrong. Sumero works the other direction: full labs, a protocol built around them, and a clinician adjusting it as your body changes. Most primary care visits are fifteen minutes. Ours aren’t.
Yes. We recommend maintaining an in-person primary care doctor for annual physicals, vaccinations, in-person procedures, and anything requiring hands-on examination.
For nearly everything else, Sumero can be your first point of contact: your longevity protocol, hormones, weight care, longevity therapies, skin, sleep, gut health, prescriptions and refills, and lab testing.
Sumero is not emergency care. If you think you may be having a medical emergency, call 911 or go to your nearest emergency room.
Once your intake is done, we’ll get you scheduled. You’ll see available times when you book.
Your intake is done beforehand, so the visit isn’t spent on paperwork. Your clinician goes through your history, your symptoms, and what you’re trying to change — and where it’s clinically appropriate, treatment can start at that first visit.
Your longevity panel is ordered at the same visit. Once your results are in, you’ll have a second visit dedicated to going through them and building your protocol.
Your clinician manages your protocol every month. You meet on video every 3 months to review and adjust.
The visit is the check-in. The membership is everything in between.
We make every effort. Continuity is the point. If yours isn’t available when you need to be seen, another clinician on the care team can step in, with your full chart in front of them.
Sumero is clinician-founded and clinician-led. Your care is delivered by licensed, board-certified clinicians trained in longevity medicine and licensed in your state.
Urgent care is $50 a visit, whenever you need it — a UTI, a sinus infection, a sick day — with the same team that already has your chart. No cap, no bundle to keep track of.
Urgent care through Sumero is virtual, so it covers what can be evaluated and treated remotely. Visits are scheduled through ERO.
No. The Longevity Lab Panel is $295, or $357–$360 in New York and New Jersey. Your clinician orders it, reviews every result with you, and builds your protocol from it. Follow-up labs are ordered as needed and billed at member lab pricing. You always see the price before anything is ordered.
80+ biomarkers from one blood draw and a urine sample. Same panel in every state.
$295, or $357–$360 in New York and New Jersey. Your clinician reviews every result against your history and goals and builds your protocol from it.
Your clinician reviews your results and gives you their interpretation in your portal: what’s optimal, what needs attention, and what it means for your protocol. You’ll also have a visit dedicated to going through them in depth.
Message your care team through ERO whenever you need to. We aim to respond within two business days.
For anything urgent, use our urgent care service. Sumero is not emergency care — if you think you may be having a medical emergency, call 911 or go to your nearest emergency room.
No. Your membership covers the care around the prescription: evaluation, prescribing when appropriate, and ongoing dose management. Medication, longevity therapies, GLP-1s, and supplements are billed separately, priced per product.
Everything we prescribe or recommend is built around you. Your labs, your history, your goals. No templates, no one-size protocol.
There are two ways to be a member. Annual is paid yearly, up front. Flex is billed monthly with a four-month minimum, so you complete your onboarding, your first panel, and the visit where your provider builds your protocol around your results. After that, Flex is month to month and you can cancel any time without being charged again.
Fees already paid aren’t refunded, and there are no partial-month refunds.
No. Sumero is a cash-pay membership and we don’t bill insurance.
Many members pay with HSA or FSA funds, but eligibility depends on your plan administrator and your own circumstances. We can’t guarantee that any product or service is or will remain eligible, so check with your plan administrator or tax advisor before enrolling.
Sumero is currently live in Arizona, California, Florida, and Texas. We’re expanding state by state — if we’re not in yours yet, sign up for notifications and we’ll let you know the moment we are.
Yes. Sumero is available to adults 18 and over.